Delivery Info

Processing time
Every item is handmade and unique. For this reason we need some short time to create your order.
North America: 2-4 business days
Europe: 2-8 business days
Australia, New Zealand and Oceania: 2-4 business days
The following times include delivery times too based on our experience and on postal service companies declarations. Anyway we can guarantee that we prepare your item fast, but we cannot guarantee that postal service companies keep their promises.
You can easily track your order because every package gets a tracking code.

 

Conditions of return
For hygiene reasons, the most of the items cannot be returned, but due to the beauty of the items we promise you don’t want to return your personal jewel. Anyway you can contact us after purchasing for any enquiry or complain, we will gladly help you.
In a few cases we accept returns and exchanges by 30 days after delivery. In these cases buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Privacy
Your privacy is very important to us and we use discreet package so you can buy your jewel in complete confidence.
The contents of the box are never displayed on the outside.
Nobody will ever know what’s inside the box, not even your postman.
We will only use your contact information to communicate with you about your order, to fulfill your order, to ship your order and for legal reasons (like paying taxes).
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